The Client

Our client is an organization focused on creating accessible solutions for individuals with visual impairments. While we are unable to disclose their identity due to confidentiality agreements, this case study highlights how Innov8 Fusion helped them develop a custom text reader software application that converts text to speech, enhancing accessibility for their users.

The Challenges

• Limited Functionality: The existing text-to-speech software lacked advanced features, such as support for multiple languages, customizable voice settings, and integration with various file formats, making it difficult for users with different needs to use the app effectively.
• Inconsistent Speech Quality: The quality of speech output was inconsistent, with robotic or unnatural-sounding voices that detracted from the user experience and hindered accessibility.
• Compatibility Issues: The previous text reader was not compatible with various document types (e.g., PDFs, Word documents) and applications, limiting users’ ability to access all types of content.
• EUser Interface Challenges: The existing software had a complex, non-intuitive user interface, making it difficult for users—especially those with limited technical knowledge—to navigate the tool.
• Lack of Personalization: The software didn’t allow users to personalize settings like speed, pitch, or tone of the speech, which meant that it didn’t fully meet the diverse preferences of users with visual impairments.

The Solution

Innov8 Fusion developed a custom text reader software that addressed the client’s challenges and provided a seamless, accessible experience for users:

• Advanced Speech Features: We integrated natural-sounding voices with adjustable speed, pitch, and tone to provide a more human-like listening experience, catering to a wide range of user preferences.
• Multi-language Support: The software was designed to support multiple languages, enabling users to convert text to speech in various languages, including English, Spanish, French, and more.
• Broad File Compatibility: We ensured that the text reader could work with various file formats, such as PDFs, Word documents, HTML files, and web content, making it versatile and accessible across different platforms.
• Intuitive User Interface: We revamped the user interface, ensuring it was simple and easy to navigate, even for users with limited technical skills. The software offered intuitive controls with minimal steps for starting, stopping, and adjusting speech output.
• Customizable Personalization: Users were given the ability to personalize their experience by adjusting speech settings, including voice type, speed, and pitch, to match their specific needs and preferences.

The Results

• 35% Reduction in Time Entry Errors: The automation of time tracking reduced manual entry errors by 35%, improving the accuracy of employee work hours and ensuring payroll accuracy.
• 50% Improvement in Accessibility: With the more versatile features and broader compatibility, the new text reader provided a 50% improvement in content accessibility, enabling users to access a wider range of materials.
• 30% Reduction in User Complaints: The intuitive interface and customizable speech settings resulted in a 30% reduction in user complaints about usability and functionality, enhancing overall user satisfaction.
• 40% Increase in Engagement: The software’s user-friendly design and better speech options encouraged more regular use, leading to a 40% increase in user engagement with the application.
• High User Satisfaction: The new solution received positive feedback from users, many of whom highlighted the improved quality of the voice and the ease with which they could access and listen to a wide variety of content.